Moonstone Pendant Double Chain Necklace

Shipping

We are committed to delivering your order promptly and efficiently. Once your purchase is complete, our team will process your order within 24-48 hours. You can expect your items to arrive within 5 to 7 business days from the date of shipment. We take great care in ensuring that your products are packaged securely to arrive in perfect condition.

Returns and Exchanges

We understand that sometimes a product may not meet your expectations. To ensure your satisfaction, we offer a 30-day exchange policy. If you wish to exchange an item, please follow these simple steps:

1. Contact Us: Reach out to our customer service team within 30 days of receiving your order. Provide your order number and the reason for the exchange.
2. Prepare Your Return: Ensure that the item is in its original condition, with all tags and packaging intact. Pack the item securely to prevent damage during transit.
3. Ship the Item: We will provide you with a return shipping label. Affix the label to your package and drop it off at the nearest shipping location.
4. Receive Your Exchange: Once we receive and inspect the returned item, we will process your exchange. You will receive a confirmation email with the details of your new shipment.

Important Notes

• Items must be in their original condition to be eligible for an exchange.
• Shipping charges are non-refundable.
• We reserve the right to refuse returns or exchanges that do not meet our criteria.

If you have any questions or need assistance with your order, please do not hesitate to contact our customer service team. We are here to help and ensure you have a pleasant shopping experience.